How we work

If you have any problems with understanding this page or your situation does not fit any of these categories please give us a call on the number above.
 

If you have a product that is still in warranty


We provide in warranty services for a number of manufacturers in the audio-visual market: including: QSC, Tannoy, TC International, Mark Bass, Martin Audio, Adam Hall and others.

If you have a product from one of these companies that has failed within its warranty period we can help you. First we need to check your warranty is valid. We do this by first checking your model and serial number details and by looking at a photograph of your receipt. To start this process please clink on the ‘Return to manufacturer request’ link and we will be in touch shortly to guide you through the process.
 

If you have a product that is out of warranty


Please click on the ‘Request a service/quote’ link and give us as much information about the faulty product as you can. Our engineers will take a look at this to make sure that we are able to carry out a repair. Then we will be in touch to guide you through the repair process.