Real Electronics Rate Card
June 2017 – June 2018

Base Rates

Ex. VAT
Inc. VAT
Engineer time Level 1,2,3
£45/hour
£54
Engineer time Level 4+
£72/hour
£86.40
Admin time
£30/hour
£36
Level 1: no fault, product exchange, software reset, mechanical repairs
Level 2: Module exchange
Level 3: Components exchange or board level repair
Level 4: specialist repairs or repairs involving specialist equipment.

Gold Service

Ex. VAT
Inc. VAT
Next on the bench service for fast turn round service
£20
£24

General Faults & Repairs

Ex. VAT
Inc. VAT
Initial deposit
£29.17
£35
Your deposit pays for initial engineer assessment time. Following investigation we will give you a quotation for the work involved.

Amplifier Faults/Services - Class D > 500W

Ex. VAT
Inc. VAT
Initial deposit
£41.66
£50
Your deposit pays for initial engineer assessment time. Following that we will be in touch to give you a full fixed price quotation – including any parts needed. The initial deposit will be subtracted from your final bill.

Laptops

Ex. VAT
Inc. VAT
Software fault; fixed price 
£59
£70.80
Hardware fault; fixed price
£69
£82.80

Amplifier Service – Analogue Units Only

Ex. VAT
Inc. VAT
Full service; fixed price
£95
£114
Includes repair of any fault and full service including component level replacement of any parts that are likely to fail in the near future.

Amplifier Audio Performance Analysis

Ex. VAT
Inc. VAT
Standard amplifier audio performance analysis
£37
£44.40
Pro amplifier audio performance analysis
£60
£72
Amplifier soak and stress test
£75
£90

Vintage & Valve Amplifier Re-valving

Replacement of all valves on vintage amplifiers
From £59

Speaker Reconing

Depends on make and model. Please call us.

Contractor On Site

Ex. VAT
Inc. VAT
Contractor on site
£400
£480
+ travel at 50p a mile or cost +10% and hotel accommodation/expenses at cost +10%

Audio Visual System Design

Ex. VAT
Inc. VAT
Audio visual system design and specification to your needs
£72/hour
£86.40

Audio Visual System Installation

Ex. VAT
Inc. VAT
Audio visual system installation to your specification
£450/day
£540

Carriage

Ex. VAT
Inc. VAT
Parcel UK mainland one way
£12.50
£15
Parcel UK mainland both ways
£20.84
£25
Mail pack – up to 1 Kilo
£5.95
£7.14
Courier pack – up to 5 Kilo
£7.95
£9.54
Parcel Outside the UK mainland
Call
-
Ireland (parcel – Via Road) one way
£30
£36
Channel Islands – up to 5 Kilo
£40
£48
Saturday Delivery
£17 + normal delivery
£35.40
Before 12 Delivery
£10 + normal delivery
£27.40
The above rates carry a maximum insured value of £5,000. For packages that require additional insurance please contact us.

Packaging - If Needed

Varies up to
£5
Fixed price repairs do not include the costs of any parts needed to complete the repair. A quote for these will be given once the engineer has had a chance to evaluate your equipment.

Companies in Europe with a valid VAT number will be exempt from VAT on receipt of a valid VAT number.

All products and services are supplied under our terms and conditions which can be seen on our web site at www.realelectronics.co.uk/About-Us/Rate-Card/

Real Electronics reserves the right to change rates at any time.