What will it cost to repair your laptop?

Our standard repair fee is £65.00 + VAT

If we can repair the malfunctioning parts of your laptop without having to fit
any new parts then you will only be required to pay our standard repair cost.
Please note that we will always try to repair the parts first, rather than ordering
new components. This way, the cost of your repair is kept to a minimum and
we can turn around your repair more quickly.

If the broken parts of your laptop are beyond repair and we have to order
and fit new parts, the cost of repair will be our standard fee plus the cost of
the new parts. 

 

Once we have received your laptop an engineer will carry out an inspection
and test the machine’s electronic components to locate the problem. Once
the initial inspection and testing has been carried out, the engineer who is
working on your machine will contact you by telephone to explain what
repair work needs to be done to fix the machine. If the machine requires
any new parts, the engineer will tell you exactly how much the parts will cost
and let you know what the total cost of the repair bill.

If you are satisfied with the cost of the repair, we will proceed with the
work and order any new parts that may be required. Our engineer will give
you an estimate of how long he expects to make the repair and when you
can expect to receive delivery of your machine. Once the repair has been
completed, your machine will be fully tested once more to ensure that
everything is working correctly. When the engineer has completed the testing,
he will contact you to arrange a suitable time and location for delivery. 

If , for what ever reason, you decide that the cost of repairing the machine
is not economical or beyond your budget, we will send the laptop back to
you in the same packaging in which it you originally sent it to us. In these circumstances, the only costs you will have to pay is £25.00 + VAT.